Sales service: in store or directly on the website by completing the "Buy Online" procedure
Payment can be made by bank transfer, credit card or PayPal.
Each transaction will be accompanied by a related tax discount or invoice, a 12-month warranty on operation and a declaration of originality and origin.
For online purchases: after receiving the payment, we will arrange the insured shipment of the purchased item with DHL.
It is possible to exercise the RIGHT OF WITHDRAWAL, as per Legislative Decree of 06/09/2005 No. 206 Gazz. Office 08/10/2002 No. 235, within 10 days of receipt of the object, by registered letter with return receipt.
The item must be returned within 10 days of the withdrawal date at the expense of the buyer, while the refund will be made free of charge as soon as possible and in any case within 30 days of receipt of the item.
Assistance service: Our internal laboratory is able to offer a complete maintenance service for antique or modern watches and for all the most prestigious brands and guarantees repairs for up to 12 months.
Valuation Service: We are qualified to examine, evaluate any watch, and to make statements of originality and authenticity.
After the evaluation phase, we give our customers the opportunity to access different solutions:
· Direct purchase of the watch by us
Exchange to be made with our watches
· Sale of the watch through our distribution channels
Research service: We are also able, through our national and international channels, to research and be interested in any request for a new or used watch that is submitted to us.